Cancellation & refund policy

Last updated: November 2026

This policy applies to paid plans of products sold by , including Jarvis Pro and Jarvis Max.

1. Plans and billing

• Monthly plans last one month from the date of payment.
• With autopay on, the plan renews automatically each month and you are charged again. Without autopay, the plan simply ends at the end of the month.
• Lifetime plans (where offered) are a one-time payment.

2. Cancelling

You can turn off autopay at any time in the product’s Settings ▸ Billing, or through your payment provider. Turning it off stops future charges; you keep your plan until the end of the period you have already paid for.

3. Refunds

• Except where the law requires otherwise, payments are non-refundable, including for unused days of a month.
• Charged in error? If you were charged twice for the same period, or charged after cancelling, email us within 7 days with your payment ID and we will refund the extra charge.
• If we end a paid plan for reasons other than a breach of the product’s terms, we refund the unused part of that period.
• Approved refunds are returned to the original payment method, usually within 5–7 working days, depending on your bank.

4. Contact

Please include the email you paid with and the payment ID.

Email:

Registered office:

CIN:

Delivery: our products are digital. Access is enabled on the account you paid with immediately after a successful payment; nothing is shipped.